Privacy Policy

 

 

What Does Tru Solar Pros Do With Your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • First and Last Name
  • Address
  • Phone Number
  • Email
  • Utility/Power Company Statement

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Tru Solar Pros chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

Does Tru Solar Pros share?

Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to the credit bureau.

Yes

No

For our marketing purposes – to offer products and services to you

Yes

No

For joint marketing with other financial companies

No

No

For our affiliates’ everyday business purposes – information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes – information about your creditworthiness

Yes

Yes

For our affiliates to market to you

No

No

For our nonaffiliates to market to you

No

No

Questions?

Call us today!

Who is providing this notice

Tru Solar Pros

What we do

How does Tru Solar Pros protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured e-files.

How does Tru Solar Pros collect my personal information?

We collect your personal information, for example, when you:

  • Request from us for a quote
  • Give us information about your home location and give us your contact information
  • Give us information whether verbal or documentation regarding your utility company

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else? 

Your choices will apply to everyone on your account.

Any business with a terms of service or privacy policy that mentions sharing or selling customer data/opt-in information is considered noncompliant.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include mortgage companies, insurance companies, direct marketing companies, and nonprofit organizations.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include mortgage companies.